If You Keep Your Uber Driver Waiting, It Could Cost You
Changes to the company's cancellation policy and driver wait time are being tested in some markets.By Stephanie Liebergen | April 27, 2016
Uber is trying to help drivers spend more time making money, and it looks like that will come at the riders' expense.
Uber announced it's experimenting with two things: shorter cancellation windows and paying drivers for waiting. For now, this trial is only happening in Dallas, New Jersey, New York and Phoenix.
Riders in those cities will only have two minutes to cancel an Uber if they change their mind. The current grace period is five minutes. People canceling after the two-minute mark will be charged a fee somewhere between $5-$10.