There's dry lips and then there's "severely cracking on the edges" dry lips. That's what one woman says happened to her when she used this product.
Rachel Cronin is suing the cosmetic brand EOS, which stands for Evolution of Smooth, after its lip balm caused "flaking and bleeding" around her lips. She says the product caused her severe pain, which ultimately led her to seek medical treatment.
EOS isn't pleased with that accusation. The company posted on its Facebook page, saying in part, "Our products are safe to use, are made with the highest-quality ingredients and they all meet or exceed all safety and quality standards set out by our industry."
It turns out some other users have had mixed experiences with the egg-shaped lip balms in the past. Users posted both negative reviews and support for the brand on social media.
In the lawsuit, Cronin is seeking damages and is demanding corrective advertising. (Video via EOS)