Half A Million People And 800 Planes: How An Airline Juggles Logistics

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Half A Million People And 800 Planes: How An Airline Juggles Logistics
United Airlines juggles 788 planes, 4,900 flights, and hundreds of thousands of customers every single day. It's an awesome logistical dance.
SHOW TRANSCRIPT

No matter where you're flying, or when, if it's on United Airlines, there is a team of people in this room assigned to track your flight. And they have a massive task to get you where you're going safely and on time. Occasionally, things go wrong, and when they do, this team has to clean up the mess.

Lately, that logistical dance hasn't been any easier. United, like two other airlines in the U.S., had to leave more than a dozen planes in the wings. And in a choreography like this, that's no small number.