Boeing faced shareholders at an annual meeting Monday.
It's the first time people have had a chance to question the company's CEO over the Ethiopian Airlines and Lion Air plane crashes that killed 346 people. Both planes were new Boeing 737 MAX models.
Off the top, President and CEO Dennis Muilenburg addressed those crashes. Muilenburg promised that an impending software update would make the 737 MAX "one of the safest airplanes ever to fly."
Last month, the FAA tentatively rubber-stamped Boeing's software and pilot training revisions for its 737 MAX aircraft.
When asked how Boeing plans to win back the trust of customers after the crashes, the company's CEO said it has a lot of work to do, but that it's focused on the software update and fixing the safety feature that may be linked to the crashes.