Why Comcast Wants You To Track The Cable Guy
Comcast announced it's testing out a new feature that will allow its customers to track technicians in real time via the company's MyAccount app.By Mikah Sargent | November 21, 2014
Comcast is giving its customers the power to track the cable guy.
Yep, customers can track the cable guy on a map, in real time, all from the company's MyAccount app. (Video via XFINITY)
Comcast detailed the new feature in a blog post. After scheduling an appointment, the app will alert you when the Comcast technician is 30 minutes away. From there, you can monitor the tech's progress as they make their way to your house. And if another appointment lasts a bit longer than expected, the app will let you know the tech's running a bit late.