VA Chief Promises Big Shakeup After Scandal
In the wake of the agency's nationwide scandal, Veterans Affairs Secretary Bob McDonald announced the biggest overhaul in the department's history.By Elizabeth Hagedorn | November 10, 2014
A day before Veterans Day, the Veterans Affairs Department announced it’s cleaning house.
ROBERT MCDONALD VIA CNN: "This is going to be the largest reorganizing of Veterans Affairs since it's establishment. We are acting aggressively, expeditiously and consistent with the law."
VA Secretary Bob McDonald says the reorganization will involve creating a department-wide customer service organization, expanding private partnerships and taking disciplinary action against as many as 1,000 employees.