The VA Secretary Just Compared Hospital Wait Times To Disneyland Lines
House Speaker Paul Ryan tweeted: "This is not make-believe, Mr. Secretary. Veterans have died waiting in those lines."By Katie Link | May 23, 2016
Veterans Affairs Secretary Bob McDonald is in hot water after likening wait times at veterans clinics to waiting in line at Disneyland.
He made the comparison to a group of reporters at a media breakfast after being asked why the VA doesn’t report the date when veterans first seek an appointment.
He reportedly said: "The days to an appointment is really not what we should be measuring. What we should be measuring is the veteran’s satisfaction. … When you go to Disney, do they measure the number of hours you wait in line? What’s important is what’s your satisfaction with the experience. And that’s really the kind of measure I want to move to."