Grab your Kleenex. This one is a tear-jerker.
And when he called in during Alex Dyke's radio show and said he missed his wife who is in a nursing home, the host didn't hang up.
"I go to see her every day. ... I feel so alone," he said.
"Do you want to come in with us and have coffee one morning?" the host asked.
"I'd love to," he responded.
And so the cab was sent, and Bill came to the show. He mentioned his wife, whom he married last year after being friends for 30 years, has dementia.
"Unfortunately when you get old, people don't visit," Bill told the show.
Touched listeners wrote to the radio show's Facebook page:
"I'm not ashamed to say that listening to Bill this morning brought tears to my eyes. It reminds me of the situation my own Dad was in when my Mum went into a nursing home," Ju Lian wrote.
And: "What a brilliant gentleman ... something Bill can go and tell his wife about," Sue James wrote.
Bill told Alex just talking to him made a difference — and the show host also spoiled him with coffee, donuts and his favorite music.
This video includes an image from Getty Images.