People Want Facebook To Have A Human Editor After Algorithm Missteps
Facebook has had problems with its algorithm for trending topics. But switching back to humans might not be the answer.By Lindsey Pulse | September 11, 2016
You've probably heard Facebook's been having problems since it switched from a human team that picks trending topics to an algorithm.
The anniversary of 9/11 was a trending topic all this week. But the automated system that now controls those topics didn't just show actual news — it showed a conspiracy theory.
Facebook removed the anniversary from its trending topics Friday but not before being accused of insensitivity. Many called for the company to reinstate a human editor to control trending topics.