(Image source: Wired)

BY PAULA HUNT

ANCHOR JASMINE BAILEY

Netflix subscribers planning to gather around the television to watch movies on Christmas Eve had to make other holiday plans. Instead of choices like “Miracle on 34th Street” and “Santa Claus Conquers the Martians,” there was only something called “Temporarily Unavailable”

KSTP-TV in Minneapolis explains what happened – and who Netflix is blaming for the problem.

"The video-streaming service Netflix had outage problems across the country. It said the outage was caused by 'some of Amazon's cloud infrastructure.' Amazon provides computer servers that help stream movies to TVs, computers and mobile devices."


KEYE-TV in Austin, Texas, reports on the customer outrage over the outage.


"Thousands of people who went to Facebook to complain about the lack of Netflix video streaming service. More than 6,000 people have left their comments after the company went on social media to alert customers about the outage on Christmas Eve night."


According to WWL-TV in New Orleans, Amazon knows what’s going on and is trying to get the cloud up and running again.


"Amazon acknowledges that it had to do with the cloud infrastructure. and engineers have been working through the night to fix the problem. According to the Twitter page, no word on when it will be fixed."


Although the site is still down, The Huffington Post reports Netflix does apologize for the glitch and is offering a three percent credit to users— that’s about 23 cents.


Now the question is, with this technology breakdown, will families actually have to talk to each other on Christmas?

 

 

Netflix Christmas Outage No Gift to Subscribers

by Jasmine Bailey
0
Transcript
Dec 25, 2012

Netflix Christmas Outage No Gift to Subscribers

(Image source: Wired)

BY PAULA HUNT

ANCHOR JASMINE BAILEY

Netflix subscribers planning to gather around the television to watch movies on Christmas Eve had to make other holiday plans. Instead of choices like “Miracle on 34th Street” and “Santa Claus Conquers the Martians,” there was only something called “Temporarily Unavailable”

KSTP-TV in Minneapolis explains what happened – and who Netflix is blaming for the problem.

"The video-streaming service Netflix had outage problems across the country. It said the outage was caused by 'some of Amazon's cloud infrastructure.' Amazon provides computer servers that help stream movies to TVs, computers and mobile devices."


KEYE-TV in Austin, Texas, reports on the customer outrage over the outage.


"Thousands of people who went to Facebook to complain about the lack of Netflix video streaming service. More than 6,000 people have left their comments after the company went on social media to alert customers about the outage on Christmas Eve night."


According to WWL-TV in New Orleans, Amazon knows what’s going on and is trying to get the cloud up and running again.


"Amazon acknowledges that it had to do with the cloud infrastructure. and engineers have been working through the night to fix the problem. According to the Twitter page, no word on when it will be fixed."


Although the site is still down, The Huffington Post reports Netflix does apologize for the glitch and is offering a three percent credit to users— that’s about 23 cents.


Now the question is, with this technology breakdown, will families actually have to talk to each other on Christmas?

 

 

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