Harvard Professor Has Epic Email Feud Over $4 Dinner Charge
Ben Edelman says he was overcharged $4 for a meal and launched an incredible email exchange with the owner of a Chinese restaurant.By Christian Bryant | December 9, 2014
Let's face it: nobody likes being taken advantage of. So when one Harvard professor thought a local restaurant owner overcharged him $4 for a meal, he decided to do something about it — something unusual.
Ben Edelman — seen here on the right — is an associate professor at Harvard Business School who felt tricked by his higher-than-expected $53.35 tab at a local Chinese restaurant in Woburn, Massachusetts. The problem: prices online didn't match menu prices. So he wrote the restaurant owner, Ran Duan, an e-mail. (Video via Venture TV)
It's starts simple enough: "Hey, you overcharged me. Oh, I'm really sorry." But for whatever reason, Edelman was not satisfied with Duan's responses. And then the correspondence gets heavy. (Video via Woburn Public Media Center)